Hammersmith, London, UK
11 October 2016 - 11 October 2016
"Creating options and providing robust solutions" could be the mantra of the multichannel professionals responsible for "S-O-L-D" – Supply Chain, Operations, Logistics and Delivery. As delegates know, the infrastructural aspects of multichannel retail are creating new capabilities that marketing colleagues can turn into customer promises. Immediately 'after the buy button' we're involved once more in keeping those promises – fulfilment, delivery, service, returns management: at the customer's home, work, collection points and of course in store.
The eDelivery Conference suggests much needed practical approaches to deliver the right product to the right customer at the right time.