Soleil Foodservice reaches 100% inventory accuracy with a Tier 1 WMS

The challenge

Soleil Foodservice originally implemented the Snapfulfil cloud WMS in its warehouse in Wrexham (UK) in 2010, replacing a manual, paper-based system. Due to continued growth in the business, the company re-located to a larger facility in Deeside in early 2015. In tandem with the move, Soleil and Snapfulfil took the opportunity to review both the operation and the WMS to identify areas for improvement.

In the original warehouse, Soleil had specified that each individual SKU should have its own rules within the WMS, which dictated where it should be located. However, as the operation grew and evolved, in many cases, these rules no longer corresponded to that product's attributes which, in turn, meant that the location associated with that product was no longer optimal.

As part of the warehouse move, Soleil were looking for a solution that planned picking and put-away in such a way that they could continually optimize throughput within the available space, with the ability to fine-tune this themselves in line with changing operational requirements, providing maximum control and flexibility

The solution

Working closely with Soleil's management team to understand their specific challenges, Snapfulfil was effectively re-configured for them according to these requirements, incorporating workflow rules based on product attributes rather than specific SKUs. Crucially, the operation has the ability to modify these product attributes on the system in real-time, allowing them to dynamically assign and direct different products to different locations (and different stock to different shipments) in real-time, without the need to call on Snapfulfil support.

The benefits

Soleil now has the autonomy to change the attributes associated with a particular SKU in real-time, in line with changes in demand, e.g., seasonal products, as well as adding new SKUs to the system as they continue to win new clients.

As a result, the company enjoys all of the benefits of having a Tier 1 WMS, such as 100% inventory accuracy and full traceability from receipt to dispatch, along with the ability to flex the operation in line with both forecast and actual demand.

As a result, orders are fulfilled both accurately and, above all, efficiently. This means that the warehouse can complete its daily activities within the working day, something which was rarely achieved at the old facility.

By streamlining and future-proofing the operation, Snapfulfil has delivered major time and cost saving benefits, far exceeding the cost of the system.

For example, the time taken to receive, de-stuff and put away a load has been reduced from three hours to a little over an hour, while the time taken to pick a typical order has been reduced from two hour to just 30 minutes.

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