Connectivity

Yes, although each will be treated as a separate session and use one of your user licenses. This ensures that should you wish to view or interact with your business from anywhere in the world with internet access, you can!

No. It is critical in delivering a ‘Real Time’ SaaS solution that there is no contention with other applications.

In order to avoid contention and support issues, the Snapfulfil solution is delivered to your desktop in a self contained environment.

No, Snapfulfil will supply an independent Security Gateway (Zyxel P-662H) and for redundancy a backup router (Zyxel P-660R) with a built in firewall. Since the only traffic on the connection is between your site and the Synergy hosted solution issues such as viruses are not a concern.

As part of the package Snapfulfil will provide a dedicated and robust connection to the data centres, with a failsafe backup connection to protect against the unforeseen. These connections will consist of a primary ADSL line from BT and a secondary data line from a different supplier, plus all of the hardware you need to access these connections.
In the event that the primary modem or BT line fails then the connection is automatically transferred to the secondary connection. Since the lines are constantly monitored the original fault will probably be fixed before you are even aware there was a problem.

Our mirrored server arrays are hosted in two secure environments in London and Boston. Both are restricted access, state of the art, high availability "SAS 70" data centre facilities, protected by CCTV monitoring and manned security 24x7.
We provide dedicated, secure primary and secondary connections to the internet, with failsafe precautions in case of primary connection failure.