Snapfulfil, the Warehouse Management System offered in a Software as a Service format with a unique business model, is being launched into the North American supply chain execution market. 
 

Snapfulfil is a product of Synergy Logistics, a leading WMS solution provider in the UK. Following its 2008 launch in the UK Snapfulfil has developed an enthusiastic and growing customer base.  Its tier-one functionality, innovative value proposition, and focus on customer success are now being offered through a dedicated North American sales, implementation, and support operation. 

Snapfulfil was conceptualized, designed, and engineered to take advantage of SaaS technologies while incorporating Synergy Logistics’ thirty years of experience serving blue chip customers.  Design principles included the ability to reduce implementation programs to less than six weeks, the flexibility to quickly adapt business rules and the requirement to maintain its high performance standards while scaling to large volumes.  As a multi-tenant SaaS solution it fully leverages the resiliency, high availability and cost effectiveness of cloud computing, operating out of certified secure and mirrored data centers, in Boston and London. 

Snapfulfil’s business model is as innovative as its solution capabilities.  Snapfulfil provides a complete solution that includes Radio Frequency devices, Internet connectivity, and implementation services.  There is no up-front capital investment and monthly subscription invoicing does not begin until the go-live date.  This makes Snapfulfil self-funding as benefits are at least two to three times the monthly subscription cost, even at startup. 

Our approach to customer success is a key enabler of its business model. Implementation and training are focused on addressing customers’ immediate business needs and processes.  Snapfulfil’s support organization then stands ready to adapt the solution or reconfigure it as business processes or needs change.  This eliminates the need for in house expertise and speeds the implementation of changes.  In most cases this reduces errors and ensures proper testing occurs.  Just as important it significantly reduces the length and cost of implementations allowing Snapfulfil to be offered at prices significantly lower than its competition.    

With a market leading minimum subscription period of only one year, Snapfulfil commits itself to customer success.  As a result, Snapfulfil has to win its customers business every day.  That is why we have enthusiastic clients.