Snapfulfil is a comprehensive Warehouse Management System (WMS), which is functionally rich and technically advanced and delivered through an innovative business model. So what is different? It is a fully hosted SaaS (Software as a Service) solution delivering a complete package of WMS capabilities, to deploy and support warehouse operations. The functionality of Snapfulfil is broken down into discrete modules which cover all the activities in the warehouse:
- Receiving
- Warehouse Resource Supervision & Management
- Inventory Control
- Order Management
- Picking
- Dispatch
- Perpetual Audit
- Yard Management
Snapfulfil is also a multi-site, multi-lingual solution with the ability to support multiple inventory owners.
Snapfulfil is easy to use with a simple intuitive user interface throughout, built on the foundation of over 30 years experience in warehouse management. Processes and business rules can be configured and changed to provide agility and flexibility.
Snapfulfil utilizes RF terminals, barcode scanning, RFID systems and voice technologies.
General
A SaaS or Software as a Service solution delivers software to your business without the need for investment in internal IT infrastructure or the associated resource overhead traditionally required.
The software is delivered via a secure and dedicated internet connection from our state of the art data centers. We continually monitor the Snapfulfil hosting environment, proactively policing and administering the solution to deliver optimum performance. We back up our service with a fully managed support service, ensuring our customers can focus on running their business and not on running IT.
The minimum number of RF users required in any Snapfulfil installation is 5.
Your desktop users will require a PC with Internet Explorer 6.0 or later and a monitor with 1024 x 768 (1280 x 768 recommended) minimum resolution, which are virtually ubiquitous these days. All connectivity to the internet will be taken care of by us. We will conduct a site survey at your warehouse to verify how many access points are required, then supply and install these RF Devices as part of our service, at no additional cost to you.
Snapfulfil was developed by Synergy Logistics, a UK based software company that has been focused on developing effective Warehouse Management Systems for blue chip companies since 1972. Customers are in market verticals such as logistics and distribution, manufacturing, food & beverags, consumer goods, telecommunications and electronics.
Our award winning solutions are acknowledged as easy-to-use, intuitive and comprehensive.
Synergy Logistics is proud to supply software that supports organizations such as Coca-Cola, Unipart, Vodafone, SCA Hygiene Products, DHL, Masterfoods, Huhtamaki and many more.
What is the Difference?
Like a lot of terminology, phrases such as 'In the Cloud' or 'Software as a Service' can often be misued or misinterpreted. We don't profess to be experts in phraseology, but as an experienced Software as a Service vendor, we would like to clarify some of the points that you should be aware of when reviewing Warehouse Management Software Systems.
"In the Cloud"
Software must be installed on some form of computer hardware. If it is installed on your own hardware, on your premises, it is often described as 'On Premise'.
To do this, you must buy the software, often involving substantial investment and then implement the software within your own environment/operation. This acquistion and the provision of the implementation services will often require help and services from the seelcted software vendor, raising the cost. Combining this with the Radio Frequency hardware and supporting infrastructure can often lead to substatial 'up-front investment.
Installing the Software "in the Cloud" allows you to install the selected software on someone elses hardware, but often still involves most of the headaches and costs associated with On Premise implementations.
"Software as a Service" or SaaS
SaaS software provision uses "The Cloud" for the installation and deployment of the software on professionally managed computer hardware, but takes away the majority of the headaches associated with software implementation, by wrapping up the configuartion and implemetation services into the monhtly subscription. Snapfulfil takes this process to the next level, by also including all of the RF hardware and supporting network as well, but enough about how good we are!
Connectivity
No, Snapfulfil will supply an independent Security Gateway (Zywall USG series) and for redundancy a backup router (Zyxel P-660R) with a built in firewall. Since the only traffic on the connection is between your site and the Synergy hosted solution issues such as viruses are not a concern.
In order to avoid contention and support issues, the Snapfulfil solution is delivered to your desktop in a self contained environment.
No. It is critical in delivering a ‘Real Time’ SaaS solution that there is no contention with other applications.
Yes, although each will be treated as a separate session and use one of your user licenses. This ensures that should you wish to view or interact with your business from anywhere in the world with internet access, you can!
Our mirrored server arrays are hosted in two secure environments in Boston and London. Both are restricted access, state of the art, high availability "SAS 70" data center facilities, protected by CCTV monitoring and manned security 24x7.
We provide dedicated, secure primary and secondary connections to the internet, with failsafe precautions in case of primary connection failure.
Access to your system is controlled by encrypted login credentials and unique session identification, to ensure that only authorized people can login. All information transmitted and received is securely encrypted and to ensure that your data is as safe as possible, we utilize the latest in "virtual machines" and 128 bit database encryption to offer complete peace of mind.
As part of the package Snapfulfil will provide a dedicated and robust connection to the data centers, with a failsafe backup connection to protect against the unforeseen. These connections will consist of primary and a secondary data lines from different suppliers, utilizing DSL, Cable or 3G technologies, plus all of the hardware you need to access these connections.
In the event that the primary line fails then the connection is automatically transferred to the secondary connection. Since the lines are constantly monitored the original fault will probably be fixed before you are even aware there was a problem.
Database
Direct access to the database is limited to Synergy support staff. Your data is at all times protected from authorized access and is encrypted using 128 bit encryption technology. Each Snapfulfil client will have their own dedicated database and URL. The login screen is protected by an encrypted password, top of the range system security and multiple firewalls, to ensure that the only people looking at your data, are authorized to do so.
Microsoft SQL Server 2008, configured to utilize clustered nodes and 128 bit data encryption, has been selected due to its inherent security, robustness and resilence.
Security
When users are added to the system, the user's profile controls precisely what they can view and the actions they can take. These controls are set via the specific user's logon ID.
Our Hosted server solution is spread across two separate data centers, thus providing a geographically redundant solution and allowing us to operate out of either data center. In the event of a failure at either center the system will automatically switch to the other site, which has an identical copy of the database maintained at the transaction level.
Functionality
Yes, this is one of the key features of our "Real Time" RF Driven solution. Snapfulfil provides a host of reports on individual and team performance, as well as tracking this against agreed standards, to help you to get the best from your warehouse operatives.
The functionality of Snapfulfil is broken down into discrete modules which cover all the activities in the warehouse, allowing your operators to navigate simply and easily around the system.
Each module contains high levels of functionality, which combined with the 'Rules' and 'Workflow' engines can accomodate virtually all warehouse functions without the need to modifiy the system.
Support
Snapfulfil monitors availability, performance, and reliability on a 24/7 profile. Additional customer telephone and email support is provided by the dedicated Snapfulfil service desk and operates between 9.00am and 5.30pm for standard office hours support. This support is provided in your simple monthly fee, paid with your Snapfulfil subscription. Telephone support, up to 24/7 cover can be provided if required. Contact us for more details.
If any of our supplied equipment becomes defective we will send out a replacement by mail/courier the same day the defective unit is received at our repair centre, next day if it arrives after noon.
Technical
We provide data files, interfaces and import/export routines to your current business system, to ensure that the software seamlessly fits in to your current operations. Each client’s requirements are unique so please contact us for more details on your particular circumstances.
See how Snapfulfil will perform for you
Call us on
843-577-5007 for more information and to discover how we can help you to increase efficiency in your warehouse without the high cost you might expect.